privacy policy and terms & conditions

Renewable Solar Pty Ltd respect your privacy. This policy specifies customers’ right to protect their privacy and how Renewable Solar Pty Ltd collect and treat customers” personal information. We acknowledge that we must take reasonable steps when handling personal information but we cannot warrant that this policy will be followed in every instance but we will endeavor to follow this policy on each occasion.  Privacy policy specifies your rights and our obligations in providing information regarding:

  1. What personal information which we will collect and hold
  2. How we will collect, use and disclose personal information
  3. The purpose of holding your personal information
  4. How we secure your personal information
  5. How to update your personal information
  6. How to lodge a complaint about the privacy
  7. Amendments or changes

 

  1. What personal information which we will collect and hold

We may collect some information from you in order to help with your requirements. All the customers may have to provide some personal information such as Name, service or billing address, phone number, email address, delivery instructions, any safety concerns about the site and credit card payment details. We hold all the information to improve our business except the credit card payment details.

  1. How we will collect, use and disclose personal information

We collect personal information from you when you interact with us electronically, over the phone, accessing our website or request quote via our website. We don’t disclose your information to any other business unless otherwise authorize by you.

  1. The purpose of holding your personal information

The purpose of holding your information is only to provide our service to you. We also use it to improve our service and to notify you of new offers you might be interested in.

  1. How we secure your personal information

We take reasonable steps to protect your personal information. However we are not liable for any unauthorized access to this information.

  1. How to update your personal information

Please contact us via our email address which is info@renewablesolar.com.au  to  update your personal information.

  1. How to lodge a Complaints about the privacy

If you have any complaints about our privacy practices, please send us the details of your complaints to info@renewablesolar.com.au  We will respond to you immediately after receiving written notice of your complaint.

  1. Amendments or Changes

We have may change or amend our Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.

Privacy Policy version 1.0  Aug 2020